Most of us consider it best to avoid difficult conversations by ignoring them. Most often, such a response is treated very similar to having had that conversation and aggravated the other party. In my experience, it is best to have these difficult conversations with as much of a positive tone as possible. First, we must put on our positive hat and see what we can do to help the situation. Then, we treat the other party as a reasonable individual and put ourself in their shoes. Then determine what/how they would like to hear what we have to say, and have the conversation. If we do all this, we would have done our best. If the other person still is not happy, immediately, they will realize later, that we did very well under the circumstance. This is a great way to improve communication skills in general. It takes that difficult task to a very good closure that you do not have to worry about closing. I have had positive feedback from my team whenever I have done this. Such positive feedback goes a long way in building loyalty and trust. This in turn improves productivity.
Friday, April 24, 2009
Have the difficult conversations
Most of us consider it best to avoid difficult conversations by ignoring them. Most often, such a response is treated very similar to having had that conversation and aggravated the other party. In my experience, it is best to have these difficult conversations with as much of a positive tone as possible. First, we must put on our positive hat and see what we can do to help the situation. Then, we treat the other party as a reasonable individual and put ourself in their shoes. Then determine what/how they would like to hear what we have to say, and have the conversation. If we do all this, we would have done our best. If the other person still is not happy, immediately, they will realize later, that we did very well under the circumstance. This is a great way to improve communication skills in general. It takes that difficult task to a very good closure that you do not have to worry about closing. I have had positive feedback from my team whenever I have done this. Such positive feedback goes a long way in building loyalty and trust. This in turn improves productivity.
Monday, April 06, 2009
Think like an entrepreneur
A lot of times we tune our performance to the corporate environment we are in. If all is well, we go the extra mile and do more than our best. If the environment is not perfect, our output is sub optimal. This reactive behavior is not growth oriented. This makes us mechanical and controllable by others' actions.
We are in the best position to look out for our good. So, we must. If we assume that our circle of influence is our own company, then everything external to that circle should seem like external factors that affect our business. We will not let our business go down with external influence. Instead, we will fight to survive and grow. If we adopt this strategy, this will give us a lot of experience to handle adverse conditions, and in turn provide personal satisfaction and happiness. This in turn will show in the results we produce. It will be noticed by somebody and this will pave the way for long term success either in the current organization or another or our own.
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